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FAQ

Below you'll find answers to most frequently asked questions about Deal Room.

Click button below to move to FAQ category most relevant to you.

 

Organizers

What is virtual event?

A virtual event is an online event that involves people interacting in a virtual environment on the web, rather than meeting in a physical location. Virtual events are multi-session online events that often feature webinars and webcasts, workshops, round tables, and 1-on-1 meetings. They are highly interactive and provide multiple opportunities to engage attendees.

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How can I set up a virtual stage for a single speaker or multi-speaker setting?

Deal Room provides a flexible interface to define any type of virtual stage for keynotes, panels, discussions and fireside chats. The platform allows you to define multiple virtual tracks in a parallel way. Once you define the topic, start and end time of session, and description, all you need to add are the speaker(s) and moderators.

How do speakers and moderators get into their sessions?

Deal Room emails speakers and moderators with a link to their sessions. The virtual stage will be active 10 minutes before their session so speakers and moderators have a backstage and can prepare themselves. Deal Room will also put the sessions into the speaker and moderator agendas on the platform and send out notifications.

During the session speakers have options to share their screen with audience (e.g. to show a presentation) and/or stream a video file directly from their computer.

You can see the whole process in this video guide: https://youtu.be/0KSS8ZEm9ow

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How is the audience able to interact?

Participants can add any topic to their agenda in advance, and when the session starts, they can click on the button to follow the stream. Participants can also chat and ask questions from the speakers and moderators throughout the session.

How can I set up a workshop or roundtable?

Workshops and roundtables are set up in Deal Room by defining the capacity. These sessions are fully interactive, allowing attendees to join with video, audio and chat.

How can I set up 1-on-1 meetings?

Participants can see each other and chat through the platform. When one party wants to schedule a 1-on-1 meeting, they can send a meeting request. The other party accepts the meeting to an available time slot. When the meeting time comes, both parties are informed and they can open the provided link to start the meeting online via video and audio. They can share their screens and chat with each other during the meeting.

Are partners visible?

Partners, exhibitors and sponsors are given extra visibility to build their company profiles and their teams.

Will a partner be able to communicate with the delegates? How?

Partners, exhibitors and sponsors can communicate with other delegates, chat and book meetings with them.

Who makes the online booth designs, and can we do this ourselves?

Booths can upload their own banners and logos. They also can add a description of their company, website, and social media links along with links to their product catalogs, etc. Event Administrators can also update virtual booth information.

Who makes the online booth designs, and can we do this ourselves?

Booths can upload their own banners and logos. They also can add a description of their company, website, and social media links along with links to their product catalogs, etc. Event Administrators can also update virtual booth information.

Does Deal Room provide instant chat messages?

All participants can chat with each other.

Does Deal Room provide 1-on-1 video meetings?

Participants can book and participate in 1-on-1 meetings in Deal Room without the use of another tool.

Does Deal Room have an integrated registration tool?

Deal Room is integrated to major ticketing systems already. As long as the ticketing system has an API, we are able integrate it. In case API integration is not available, we provide spreadsheets for uploads. Participants, partners, exhibitors, and sponsors can all be uploaded via spreadsheets. You can also use spreadsheets to upload event programs.

Still cannot find an answer to your question?

Please contact support.

 

Speakers

What is virtual event?

A virtual event is an online event that involves people interacting in a virtual environment on the web, rather than meeting in a physical location. Virtual events are multi-session online events that often feature webinars and webcasts, workshops, round tables, and 1-on-1 meetings. They are highly interactive and provide multiple opportunities to engage attendees.

Screenshot 2021-03-11 at 20.35.57.png
Screenshot 2021-03-11 at 20.36.18.png

How do speakers and moderators get into their sessions?

Deal Room emails speakers and moderators with a link to their sessions. The virtual stage will be active 10 minutes before their session so speakers and moderators have a backstage and can prepare themselves. Deal Room will also put the sessions into the speaker and moderator agendas on the platform and send out notifications.

During the session speakers have options to share their screen with audience (e.g. to show a presentation) and/or stream a video file directly from their computer.

You can see the whole process in this video guide: https://youtu.be/0KSS8ZEm9ow

FAQ3.png

How is the audience able to interact?

Participants can add any topic to their agenda in advance, and when the session starts, they can click on the button to follow the stream. Participants can also chat and ask questions from the speakers and moderators throughout the session.

Does Deal Room provide instant chat messages?

All participants can chat with each other.

Still cannot find an answer to your question?

Please contact support.

 

Users

What is Deal Room?

Deal Room is a web platform designed to build an effective business network. This platform is dedicated to:

  • Business Networking

  • Matching the needs of event participants and getting them connected

Once you’re logged in, you get to see other event participants as well as their needs and offerings. Simply click on “meet” or “connect” button if you want to chat before booking a face to face meeting. The easiest way to get to know fellow delegates and meet at designated meeting spaces within the venue is using Deal Room effectively.

How do I register to Deal Room?

If you have purchased an entry ticket to the event, you will be automatically invited to the Deal Room platform for business networking. In case the event you are joining is a free public event, you will find the link to register to Deal Room via social media, event website or other communication channels.


PLEASE NOTE: The email used to register your ticket on the ticketing platform of the event is the one that Deal Room platform will assign to your identity. However, once you have created your account, you can add your other email addresses to your account.


All the events to which you are invited will be visible to you in your profile. Deal Room platform usually opens 2 to 4 weeks prior to the event. Once the platform is open for the event you will receive an invitation with the log-in details. It may take up to 48 hours from new ticketing registrations to Deal Room activation. However, as we get closer to the event, we will be doing this with increased urgency and updating the system regularly every day.

How do I meet other participants at the event?

  • Simply log in to the Deal Room Platform and check out the participants list. We have listed the best matches to your profile under “Participants” tab.

  • Here you can search for people or companies using the keyword text box or using the more advanced search options. You can also sort the fellow participants by relevance, or by date they registered to Deal Room platform.

  • Once you find the person you want to meet, you can request to meet.

  • The accepting participant will be given the time slots that fit yours, theirs and resources availabilities.

  • We recommend to type an intro to your invitation and also mention your availabilities.


Your Agenda will help you where you need to be and whom you will meet. You can also suggest a different slot by requesting a reschedule of meeting.


Please note that there will be event staff to assist you on any issue related to Deal Room’s usage at the Registration Area and at the Entrance of Business Networking Area.

Do I have to complete my profile?

Completing your profile page with as much information as possible will enable you to network and promote yourself more effectively. Especially the Offer and Seek areas are the utmost important ones.


Your preferences or areas of business interest for the event will enable potential business partners to find you easily, select you from the participant list and propose a meeting. Likewise, when everyone does the same, you’ll be able to find the best potential clients or business partners.


If you choose to not to complete your contact details, Deal Room platform will not be able to offer you good matches and you will have to dig more yourself.

How do I contact the person I am meeting?

Once you have a confirmed meeting or confirmed connection request, you can check your connections and chat with them. The other party will also receive an email reminding about the chat.

Do I get a reminder for my meeting?

Absolutely! You will receive an email for every meeting and also an SMS. Please make sure you have entered the correct phone number to your profile and your notification settings for meeting reminders are on.


Event staff around the business matchmaking area can also help you find when, where and with whom your meeting is.

What is virtual event?

A virtual event is an online event that involves people interacting in a virtual environment on the web, rather than meeting in a physical location. Virtual events are multi-session online events that often feature webinars and webcasts, workshops, round tables, and 1-on-1 meetings. They are highly interactive and provide multiple opportunities to engage attendees.

Screenshot 2021-03-11 at 20.35.57.png
Screenshot 2021-03-11 at 20.36.18.png

Does Deal Room provide 1-on-1 video meetings?

Participants can book and participate in 1-on-1 meetings in Deal Room without the use of another tool.

Still cannot find an answer to your question?

Please contact support.