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Looking for troubleshooting? Your camera or microphone is not working?
Scroll down and find the help here!
Deal Room is a web-based platform, which means that your browser settings might be source of your technical troubles.
Before going to more detailed, let’s check first following:
Download our Speaker Manual and learn more about Deal Room webinar and workshop functionalities!
The easiest way to check your settings on Google Chrome is to paste following links to your search bar:
Please make sure that you see Deal Room Conference on your list of Allowed pages.OPEN PDF GUIDE
To check your issues with on MacOs Safari, you need to go to your browser settings.
First, Open the browser settings by clicking “Safari” in the computers menu bar in upper left-hand side Safari > Preferences
Second, Select the Websites tab > Camera / Microphone > AllowOPEN PDF GUIDE
If guides or instructions on this page didn’t help,
please check that you don’t have firewall limits or VPN in use.
You can also find us on Live Support or contact us
Take advantage of Deal Room, the powerful, feature-rich and cutting-edge event management platform to help you organize better events that bring value, engagement and leads to everyone.More about our Customers
Our friendly and experienced team is ready to help.